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The Verge

OpenAI PR tells journalist to ‘move on’ while asking Sam Altman about a ChatGPT user’s suicide

· 1 min read · Summary from The Verge

An OpenAI publicist tried to change the topic of CEO Sam Altman's interview with Vanity Fair's Mark Guiducci after the editor brought up a ChatGPT user's suicide. When Guiducci confronted Altman about the incident, the publicist warned Guiducci about running out of time, saying she'd like to "move on" to another topic. The interruption came […]

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Our take

An OpenAI publicist interrupted a Vanity Fair interview with CEO Sam Altman, trying to shift the conversation away from a ChatGPT user’s suicide. The publicist warned the journalist that time was running out and urged them to move on to another topic.

Small business owners rely on AI tools for customer support, marketing, and operations. This incident shows how quickly corporate narratives can be redirected, highlighting the importance of transparency and ethical use of AI to maintain trust with customers.

Use WORO to set up a quick FAQ bot that addresses common customer concerns about AI safety and privacy. Monitor how customers respond and adjust the bot’s tone to keep communication clear and trustworthy.

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